Refund policy

Return Window We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Eligibility

To be eligible for a return, your item must be:

    • In the same condition that you received it.
    • Unworn or unused.
    • With all tags attached.
    • In its original packaging.
    • Accompanied by a receipt or proof of purchase.

How to Start a Return

To start a return, please contact us at hello@withlovemc.com.

    • Return Address: If your return is accepted, you will be instructed to send your item to: PO Box [Your Box Number], North Chicago, IL 60064.
    • Important: Items sent back to us without first requesting a return will not be accepted. Once approved, we will send you a return shipping label and specific instructions on how and where to send your package.

Return Fees 

Times are tough, so let's split the shipping charge! We only charge a $5 shipping fee for the return. We're that confident in our products that you won't want to return it!

Damages and Issues 

Please inspect your order upon receipt. If the item is defective, damaged, or if you receive the wrong item, contact us immediately at hello@withlovemc.com so we can evaluate the issue and make it right.

Exceptions:

Non-Returnable Items

    • Custom Products: Custom products (such as special orders or personalized items) cannot be returned.
    • Sale Items: Unfortunately, we cannot accept returns on sale items.
    • Gift Cards: Gift cards are non-returnable.

If you have questions or concerns about a specific item, please get in touch.

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

    • We will notify you once we've received and inspected your return and let you know if the refund was approved or not.
    • If approved, your refund will be automatically processed on your original payment method within 10 business days.
    • Please remember it can take some time for your bank or credit card company to process and post the refund.
    • If more than 15 business days have passed since your return was approved, please contact us at hello@withlovemc.com.

Contact Us If you have any questions about your shipment, returns, or lost packages, please contact us at hello@withlovemc.com.